Nordic Expert Group Ltd ("Company", "we", "us", or "our") operates FutureMe AI (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
1. Information We Collect
Account Data
- Email address and name (via Apple ID or Google Sign-In)
- Profile information you choose to provide
- Account preferences and settings
Health Program Data
- Program selections and progress
- Task completions and streaks
- XP, badges, and gamification data
- Daily task history
Photos (AI Aging Feature)
- Photos you upload for AI aging processing
- Generated aged images
- Important: Photos are processed via Replicate API and are not stored permanently on our servers after processing is complete
Device & Usage Data
- Device identifiers for analytics
- App usage patterns and interactions
- Crash reports and performance data
- IP address and approximate location (country level)
2. How We Use Your Data
- Provide and improve FutureMe AI services
- Sync your progress across devices
- Process AI aging requests
- Send notifications about your programs (with your consent)
- Analyze usage patterns to improve our app
- Respond to support requests
- Prevent fraud and abuse
3. Data Storage & Security
We implement industry-standard security measures to protect your data:
- Data is stored on secure cloud servers (Turso/Cloudflare)
- All data transmission uses HTTPS encryption
- Photos processed via Replicate API are not retained after processing
- We use Firebase Authentication for secure sign-in
- Regular security audits and monitoring
4. Third-Party Services
We use the following third-party services:
- RevenueCat - Subscription and payment processing
- Firebase - Authentication and analytics
- Replicate - AI image processing
- Apple/Google - OAuth authentication
- Cloudflare - Content delivery and security
- Mixpanel - Analytics and user insights
Each service has its own privacy policy governing their use of your data.
5. Your Rights
Under GDPR and other applicable privacy laws, you have the right to:
- Access - Request a copy of your personal data
- Rectification - Correct inaccurate data
- Erasure - Request deletion of your data
- Portability - Export your progress data
- Objection - Opt-out of analytics tracking
- Restriction - Limit how we process your data
To exercise these rights, contact us at privacy@futureme-ai.app
6. Data Retention
- Account data: Retained until you request deletion
- Progress data: Retained until account deletion
- Analytics data: 26 months
- Photos: Deleted after AI processing is complete
7. Children's Privacy
FutureMe AI is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
8. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we will notify you via in-app notification.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
11. Governing Law
This Privacy Policy is governed by the laws of the Republic of Estonia, a member of the European Union. GDPR (General Data Protection Regulation) applies to all EU users.